Shipping Policy

Thank you for shopping with us! We aim to provide you with the best shopping experience and ensure your orders reach you quickly and safely.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

You will receive an email confirmation once your order has been shipped.

Shipping Times

Domestic Orders: Estimated delivery within 5–10 business days.

International Orders: Estimated delivery within 10–20 business days, depending on your location and customs processing.

Please note that delivery times are estimates and may vary due to factors beyond our control (holidays, customs delays, or courier issues).

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout.

Free shipping may be available on selected products or promotions.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to track your package and stay updated on its delivery status.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

Customs, Duties, and Taxes (For International Orders)

International orders may be subject to import duties and taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs.

Delayed or Lost Packages

While we strive to ensure timely delivery, delays may occur. If your order seems delayed or lost, please contact us at contact@rixbon.com and we will assist you in resolving the issue.

Contact Us

If you have any questions about our shipping policy, feel free to contact us at
contact@rixbon.com